AC filters and return grilles
Checked in almost every Dubai handover and among the most common deductions. They are also the item most often left out of a general clean.
Cleaning Services
Nobody books this because they want a clean property. They book it to get a deposit back. Move out cleaning Dubai should therefore be scoped against what an agent opens at handover, not against how a living room looks.
Overview
For tenants handing back, landlords preparing a unit, and anybody moving into a property somebody else has just left.
Every item an agent typically opens — AC filters and grilles, oven, extractor and hob, inside all cupboards and wardrobes, bathroom descaling, tracks, balcony drains and behind appliances.
The deduction for cleaning at handover is usually larger than the cost of doing it properly, and it is applied by somebody who opens things.
Apartments and villas at end of tenancy, with photographs on completion so you have a record of the condition you left.
Units prepared between tenancies to a consistent standard, ready to show or hand over without a second visit.
Symptoms
This is the list, roughly in the order most inspections follow. Two items on it are not cleaning problems at all.
Checked in almost every Dubai handover and among the most common deductions. They are also the item most often left out of a general clean.
Opened every time. Baked-on grease needs product and contact time rather than effort, and a wiped oven front counts for nothing.
Limescale is expected to be removed. Where it has etched the glass or the grout has failed, that is a repair rather than a clean — and worth establishing before the inspection.
Agents open cupboards and run a hand along the tops. It takes them ten seconds and it is where a cheap clean is most reliably caught.
Sand packs into both. A blocked balcony drain is sometimes recorded as a maintenance issue rather than a cleaning one, which is worse.
Moved and checked in most villa handovers and many apartment ones. It is also where water damage and pest evidence gets found.
Not a cleaning matter. Wall marks are made good with paint, and an agent will charge for painting whether or not the property was cleaned.
Also not cleaning. A chipped worktop, a cracked tile or a broken drawer runner is a repair, and it is cheaper to fix before handover than to be charged for it.
Why TRAXICO
This is a job with a specific test at the end of it, so it should be scoped against the test.
Built around what agents open rather than a generic room list. The items that trigger deductions are the ones that take time, and they are all on the sheet.
Wall marks, etched glass, failed grout and damaged fittings are not cleaning. We say so at the quote so you can deal with them rather than discover it at handover.
A dated record of the condition you handed back. It is the single most useful thing a tenant can have when a deduction is proposed weeks later.
After the furniture is out, before the handover. Getting that order right is worth more than the number of hours booked.
Where touch-up painting or a small repair is what is actually needed, it can be done in the same window rather than by somebody you have to find.
The point of this job is arithmetic. A properly scoped clean should cost less than what would otherwise come off your deposit, and usually does.
Scope
The handover list, item by item.
Accessible filters removed and washed, supply and return grilles cleaned. Checked at almost every Dubai handover and among the most common deductions when skipped.
Oven interior including racks, trays and the door glass between panes where it separates, hob and burners, and extractor filters degreased with proper contact time.
Inside every cupboard and drawer, behind and under the fridge and washing machine where they move, splashbacks degreased, and sink and taps descaled.
Shower screens, tiles, grout, taps and heads treated for limescale with the product left to work, plus extractor grilles, mirrors and drains cleared.
Interiors, shelves, rails and the tops of every unit. Agents run a hand along the top of a wardrobe and it takes them ten seconds.
Window and sliding door tracks cleared of packed sand, internal glass, balcony floors and railings, and the balcony drain outlet unblocked.
Vacuumed including edges and corners, then mopped with attention to grout lines. Skirtings wiped rather than passed over.
Dated images of the finished property, including the items agents specifically check, sent to you so you hold the record rather than relying on memory.
Quoted separately, so nothing appears on your invoice unexpectedly.
How It Works
The sequence matters as much as the clean.
And when the furniture leaves. Those two dates set everything, and the gap between them is where this job belongs.
Some tenancy agreements and some buildings require a specific vendor or a cleaning certificate. Worth confirming with your agent before booking anybody, including us.
What is cleaning and what is not. If there are wall marks or damaged fittings, you are told at this point so you can decide whether to have them dealt with.
Empty is the only sensible way to do this. Cleaning around furniture that is leaving next week means paying twice for the same rooms.
Worked through the handover list rather than room by room, with the time-consuming items — oven, descaling, filters — started early so they have their dwell time.
Checked against the list with you where possible, then photographed. You get the images the same day.
If an agent raises something specific, tell us. Where it is genuinely cleaning and we missed it, we come back.
Our Work
What the job actually looks like — the state we find systems in, and the state we leave them in.
Photographs of completed work are being added. We would rather show an empty frame than stock images of somebody else's technicians.
Benefits
One benefit matters here and the rest follow from it.
The deduction for cleaning is usually larger than the cost of doing it properly, and it is applied by somebody who opens cupboards and looks at filters.
Dated photographs of the condition you handed back. When a deduction is proposed three weeks later, that is the only evidence that exists.
A clean that misses the filters and the oven usually means going back before handover, which costs more than doing it once properly.
Knowing in advance which marks are paint and which are dirt lets you deal with both rather than being told at the door.
An inspection against a property that has clearly been done properly is a different meeting from one where the first cupboard opened settles it.
For landlords, a properly finished unit goes straight to viewings rather than needing a second round before anybody sees it.
Worth Knowing
This job has a specific test at the end. These are the things that decide whether it passes.
A handover inspection is not a general impression of cleanliness. It is a person with a checklist, usually working quickly, opening a specific set of things.
In Dubai that set is fairly consistent. AC filters and return grilles come up almost every time, and they are the most common single deduction because they are the item most reliably left out of an ordinary clean. The oven gets opened, including the racks and often the glass between the door panes. The extractor filters get lifted out. Cupboards and wardrobes get opened and a hand runs along the top of them. Bathroom glass, grout and taps get looked at for limescale. Window and sliding door tracks get checked. And on villas, the fridge and washing machine usually get pulled out.
Notice what is not on that list: the middle of the living room floor, the sofa, the visible surfaces. Those matter for the impression but they are almost never what a deduction is written against, because everybody cleans them.
This is the whole argument for scoping a handover clean differently from a general one. A general clean optimises for how a property looks when you walk in. An inspection optimises for finding what was skipped, and the two are close to opposites.
It is also why a cheaper quote is frequently a false economy on this particular job. The items that get cut from a cheap quote are precisely the items on the checklist.
This is worth reading before booking anyone, because there are things that will be deducted regardless of how well a property is cleaned.
Wall marks and scuffs are the biggest one. Furniture leaves marks, hooks leave holes, and children leave more. None of that is dirt — the paint surface is marked or missing, and washing it either does nothing or takes more paint off. The answer is touch-up painting, and an agent will charge for painting whether or not the property was spotless. Doing it yourself beforehand is almost always cheaper than the deduction.
Etched shower glass is the second. Hard water leaves deposit, and while it is deposit it cleans off. Left long enough it chemically etches the glass surface, and that cloudiness is permanent. No cleaner removes it. If your screens have been cloudy for a year and no cleaning has helped, that is what happened, and it needs restoration polishing or replacement.
Failed grout is third. Grout that has cracked or gone porous holds staining inside the material, so scrubbing removes the surface and the discolouration stays. That is a regrouting job.
And then physical damage — a chipped worktop, a cracked tile, a broken drawer runner, a damaged door. All of it will be recorded and charged, and all of it is cheaper to repair before an inspection than after one.
Where any of these apply, we will say so at the quote. Frequently the sensible answer is a clean plus half a day of painting or a handyman visit, and that combination costs less than the deductions it prevents.
The most common expensive mistake on this job is booking it in the wrong order.
People arrange the clean for a few days before the move, while the property is still furnished and occupied, because it feels organised. What then happens is that furniture gets dragged out, boxes scrape skirtings, dust that was behind a wardrobe for three years becomes visible, and marks appear on walls where things were removed. The property at handover is not the property that was cleaned.
The right sequence is furniture out, then clean, then handover, and the gap between those needs to be a day or two rather than an hour. An empty property also gets a materially better result — every interior is accessible, nothing has to be worked around, and the team is not moving somebody's possessions.
The other timing consideration is the handover appointment itself. Agents in Dubai frequently book these tightly, and if something is found that needs correcting, you want a day in hand rather than a queue of people waiting at the door. Booking the clean two days before handover rather than the morning of it costs nothing and removes that risk entirely.
And if you are handing back at the end of a summer where the property has been empty, allow more time than you think. A Dubai property that has stood closed for two months has a season of fine sand in it.
This one costs us bookings when it applies, and it is worth knowing before money changes hands.
Some tenancy agreements specify that end-of-tenancy cleaning must be carried out by a particular company, or by a company approved by the landlord or the building. Some require a cleaning certificate or an invoice as evidence. A few buildings maintain approved vendor lists and will not admit anybody else.
Where that applies and it is ignored, the outcome is the worst of both — you pay for a clean, the agent does not accept it, and a second clean is arranged and deducted anyway.
So the first step is not getting quotes. It is asking your agent two questions: is there a specified vendor or approved list, and is any documentation required at handover. It takes one message and it occasionally changes everything.
The same applies to landlords preparing a unit in a managed building, where facilities management sometimes has requirements about contractor access, passes and working hours that are easier to arrange in advance than on the morning.
Deposits in Dubai are frequently settled some time after handover, and the deduction is communicated after the fact — sometimes weeks later, sometimes after new tenants have been in the property.
By that point the condition you handed back exists only in memory, and memory is not evidence. If an agent states that the oven was dirty and you believe it was not, there is no way to establish anything.
A dated set of photographs taken on completion changes that entirely. Not artistic photographs of the living room — specific images of the items that generate deductions: the oven interior, the AC filters and grilles, inside the cupboards, the extractor, the shower screens, the tracks, behind the appliances.
It costs nothing, it takes ten minutes, and it is the single most useful thing a tenant can hold at the end of a tenancy. We do it as standard and send them the same day, and we would suggest doing it yourself too even if you clean the property yourself.
The equivalent advice at the other end is stronger still: photograph a property thoroughly when you move in, before you unpack. A great many deposit disputes are about conditions that predated the tenancy and nobody documented.
The same clean at the other end of a tenancy is worth considerably more than most people assume, and it is the one that gets skipped.
A property handed over as "professionally cleaned" has been cleaned to whatever standard the outgoing arrangement produced, which is frequently a fast job aimed at getting through an inspection. What that means in practice is that the visible surfaces are fine and the interiors may not be.
The specific things worth doing before you unpack: AC filters and grilles, because you are about to breathe through them for a year. Inside every cupboard and wardrobe, before your things go in and it becomes a much bigger job. Behind and under the appliances. The extractor filters. And the bathroom drains, which is where the previous occupants left something you would rather not inherit.
It is a genuinely better moment than any other in a tenancy, because the property is empty and everything is reachable. Doing it after you have moved in means working around furniture and emptying cupboards you have just filled.
It is also worth doing the photographic record at this point, for the reason above. Ten minutes on the day you get the keys is worth a great deal at the end.
Three items appear on inspections here that would be unusual in most markets, and they account for a disproportionate share of deductions.
AC filters and grilles are first, and they are close to universal. Air conditioning runs most of the year, filters load quickly, and agents know it. A grey return grille is immediately visible from a doorway and it is the fastest deduction an inspector can write.
Window and sliding door tracks are second. Fine sand packs into track channels and compacts there, and it is not removed by vacuuming — it needs to be dug out and washed. Balcony doors are the worst. It is also visible at a glance and easy to check.
The balcony drain is third and it surprises people. Sand and debris block balcony outlets over a year, and a blocked one means water pooling in the next rain. Some agents record it as maintenance rather than cleaning, which is worse for a tenant because maintenance items sometimes carry larger charges.
Beyond those, the pattern is the same as anywhere: interiors, appliances, descaling. But a clean scoped for a European or subcontinental market and applied here will miss all three of the above, and they are the three most likely to be looked at first.
Pricing
Priced by property size and scope, and worth comparing against what a deduction would be rather than against a general clean.
End of tenancy for an empty apartment.
Quoted on inspection
Larger properties with more to check.
Quoted on inspection
Before you unpack, while everything is reachable.
Quoted on inspection
Where marks and small damage need dealing with too.
Quoted on inspection
No surprises on the invoice
Before booking anybody, ask your agent whether the tenancy specifies a particular vendor or requires a cleaning certificate. Some do, and a clean that is not accepted means paying twice. It costs us the occasional booking to say so and it saves people more than that.
Coverage
Technicians are dispatched from whichever team is closest, which is why a call from Business Bay and one from Dubailand get different arrival windows.
Related
Property problems rarely stay inside one trade.
The same thoroughness, for a property you are staying in.
Read moreWall marks, which are a deduction cleaning can never prevent.
Read moreFurnished lets where the upholstery is part of the inventory.
Read moreFitted carpet and rugs listed on a handover inventory.
Read moreSmall repairs that cost less to fix than to be charged for.
Read moreWhere a tenancy requires a serviced system rather than clean filters.
Read moreTrack Record
The numbers behind the work.
These figures are being confirmed against our records before publication.
Questions
What customers ask before booking, answered without the sales pitch.
A fairly consistent list: AC filters and return grilles, inside the oven including racks and door glass, extractor filters, inside every cupboard and wardrobe plus the tops of them, bathroom glass, grout and taps for limescale, window and sliding door tracks, the balcony drain, and behind the fridge and washing machine. Notably absent is the middle of the living room floor, because everybody cleans that.
No, and this is worth knowing before you book. Scuffs and marks are damage to the paint surface rather than dirt — washing them either does nothing or removes more paint. The answer is touch-up painting, and an agent will charge for painting regardless of how clean the property is. Doing it beforehand is almost always cheaper than the deduction.
It has etched. Hard water leaves mineral deposit, and while it is deposit it cleans off with the right product and enough contact time. Left long enough the minerals chemically etch the glass surface, and that cloudiness is the glass itself. No cleaner removes it — it needs restoration polishing or replacement, and it is worth knowing before an inspection rather than at one.
After the furniture leaves and a day or two before handover. Cleaning a furnished property that is about to be emptied means paying for the same rooms twice, because moving furniture out marks walls, scrapes skirtings and exposes years of dust. The day in hand also matters if the agent finds anything that needs correcting.
Yes, as standard, sent the same day. Specific images of what generates deductions — the oven interior, AC filters and grilles, cupboard interiors, extractor, shower screens, tracks, behind appliances. Deposits here are often settled weeks later, and by then the condition you handed back exists only in memory. Photographs are the only evidence that exists.
Sometimes, and it is worth asking your agent before booking anybody including us. Some agreements specify a vendor or an approved list, and some require a cleaning certificate or invoice at handover. Where that applies and it is missed, the clean is not accepted and a second one is arranged and deducted — so you pay twice.
Because air conditioning runs most of the year here, filters and grilles load quickly, and a grey return grille is visible from a doorway. It is the fastest deduction an inspector can write. It is also the item most reliably left out of an ordinary clean, since it is above head height and invisible from where anybody stands.
An empty apartment is typically most of a day with an appropriate team; a villa is longer. Anything quoted at a few hours for a whole property has cut the checklist items, because descaling and oven degreasing both need contact time that cannot be compressed by adding people.
It is worth more than most people assume and it is the one that gets skipped. A property handed over as professionally cleaned has been done to whatever standard got the previous tenant through an inspection. Before you unpack is the only moment when every cupboard, every appliance and every filter is reachable without moving your own things.
Tell us what they raised. Where it is genuinely a cleaning item and we missed it, we come back. Where it is paint, damage or etched glass, we will explain why it was never a cleaning matter — and if we flagged it at the quote, you will have that in writing.
Those are separate services with different equipment and drying requirements, and on a furnished let they are often on the inventory. Worth booking together where they apply, because upholstery and carpet need drying time and that has to fit before your handover date rather than after it.
Not for the work, but many buildings require contractor passes and service lift bookings for teams and equipment, and some restrict hours. Around move-out dates lifts are heavily booked, so tell us the building when you book and we will arrange access rather than having a team waiting at reception on your handover day.
Book Today
Tell us what it is doing and we will give you a realistic arrival window. Free inspection when the repair goes ahead.
Book a Visit
Give us the details and we will call you back to confirm a time. The more you can tell us, the better prepared the technician arrives.
Call rather than fill in the form. Tell us the handover time and whether the property is empty yet — the sequence decides what is achievable more than the hours do.
Full Coverage
All 30 Dubai communities, grouped by property type because the work genuinely differs between a tower in DIFC and a villa in Arabian Ranches.