The space is an unusual size or shape
A long narrow room, an alcove, a space under a stair, a wall broken by a column. Standard depths and widths waste most of it.
Carpentry
A fitted unit that is out by a few millimetres gets a filler. A dining table that is out by a few millimetres is uncomfortable for as long as you own it. Custom furniture Dubai is decided by the dimensions nobody photographs.
Overview
One-off pieces for spaces and uses that standard sizes cannot serve — and honest advice about the ones that do not need making.
What it is for, who uses it, what goes on it and in it, and where it lives. Written down before anything is drawn, because this is what the piece is judged against.
Seat height, table height, knee clearance, reach, circulation around it. Human numbers, and the reason a beautiful piece can be unusable.
Solid timber, veneered panel, plywood or board, chosen for how the piece is used and where it stands rather than for how it sounds.
A large share of enquiries are better served by buying. It cannot be returned, it takes time, and it should be reserved for what genuinely cannot be bought.
Symptoms
These are the situations where the market genuinely does not sell what you need.
A long narrow room, an alcove, a space under a stair, a wall broken by a column. Standard depths and widths waste most of it.
Dining for ten or twelve in one piece is genuinely hard to buy, and a table sized by seats rather than by catalogue is a real reason to have one made.
A bench that stores, a desk that hides cables, a headboard that carries lighting. Combinations are where off-the-shelf runs out first.
An extension to a run of joinery, a second piece for the other side of a room, or something built to sit with the existing woodwork.
Two or three failed purchases usually mean the requirement is genuinely non-standard, and the cost of the failures is already part of the budget.
A real constraint in towers. A piece designed to arrive in sections and be assembled in the room solves what no retailer can.
Very tall, very short, a wheelchair user, a child who needs a workstation that fits. Standard heights suit an average that not everybody is.
Often the answer is repair rather than replacement, and a good piece repaired well beats a new one made in a hurry.
Why TRAXICO
The value is in the conversation before anything is made, because after that everything is expensive to change.
Use, users, contents, position and constraints, agreed before drawing. A piece with no written brief is judged against whatever each person remembers wanting.
Heights, clearances and reach checked against the people who will use it. Getting a table height wrong by twenty millimetres is permanent and obvious.
Where it stands, what it carries, what will be spilled on it and whether it sees sun. Those decide the material far more than taste does.
Lifts, stair turns, doorways and corridors, before production rather than on delivery day. Where it will not fit, the piece is designed to arrive in parts.
If what you want is sold at a sensible price, we will say so. Commissioning something that already exists is the most common waste in this trade.
What the finish is, how it behaves in daily use and how it can be repaired later, agreed before it is applied rather than discovered afterwards.
Scope
Most of the work that decides the outcome happens before any timber is cut.
What the piece is for, who uses it, what it holds, where it stands and what it must not do. Short, specific, and agreed rather than assumed.
The space it occupies, the circulation around it, and the heights and clearances that make it comfortable for the people who will actually use it.
Dimensions, proportions and how it meets the floor and the wall. This is the stage to change things, because changes later are remakes.
Structure, visible surfaces, edges and finish, chosen against the use — a dining surface, a desk and a hall bench have different requirements.
Hinges, runners, catches, castors, extension mechanisms and knock-down fittings where the piece has to come apart to be moved.
Every doorway, corner, stair turn and lift the finished piece has to pass. Where the route will not take it, the design changes rather than the hope.
Components machined, assembled and finished. Sample finishes where the colour matters, because a finish looks different on the actual material.
Assembled in position where it has to be, levelled on the floor as it actually is, and checked with you before we leave.
Quoted separately, so nothing appears on your invoice unexpectedly.
How It Works
The sequence is fixed, and the reason it is fixed is that every stage closes options the previous one left open.
What is not working now, what has to fit, what you have already tried to buy. A photograph of the space beats a photograph of somebody else's furniture.
The room measured, the circulation checked, the users' heights and habits discussed, and the whole thing written down in a form you can correct.
Drawings with real numbers on them. Where a size is unusual, we would rather mock a height with a temporary surface than have you approve a drawing.
Materials, edges, hardware, finish, and what is excluded — upholstery, glass, stone, electrical. Signed off before anything is ordered.
Components machined and assembled in a workshop. This is the stage where changes stop being free, which is why the previous three exist.
Sanded, sealed and finished properly, including the surfaces nobody sees — an unfinished underside takes up moisture unevenly and the piece moves.
In through the checked route, assembled where necessary, levelled, and inspected together. Adjustments happen then rather than on a second visit.
Our Work
What the job actually looks like — the state we find systems in, and the state we leave them in.
Photographs of completed work are being added. We would rather show an empty frame than stock images of somebody else's technicians.
Benefits
It is worth a lot for the right piece and almost nothing for the wrong one.
A piece made to the alcove, the run or the awkward width uses volume that standard sizes leave as gaps at either end.
Heights and clearances set for actual users rather than for an average. This is the difference nobody notices until they sit at it.
Joints that can be taken apart, finishes that can be reworked, hardware that can be replaced. Most mass-market furniture is designed to be discarded.
A piece designed around the lift, the stair and the doorway gets into the room. That sounds trivial until a delivery has to be refused.
A dining surface, a desk and a hall bench face different abuse. Choosing for that rather than for appearance is what makes a piece age well.
Where two or three bought pieces have already been returned, the money is spent either way. Making the right one once is often the cheaper route.
Worth Knowing
Six things. The first two decide whether the piece is any good, and the last one decides whether you should be commissioning it at all.
Almost every disappointing commission traces back to a brief that was never written down, and the failure is always the same shape — everybody agreed on the object and nobody agreed on what it had to do.
A usable brief answers a short list. What is the piece for, in plain language. Who uses it, and are any of them notably tall, short, elderly or a child. What goes on it or in it, in specifics rather than categories — not "books" but "about four metres of paperbacks and a dozen large art books that will not fit a standard shelf depth". Where does it stand, and what is on either side of it. What must it not do: block a door, sit in front of a socket, stop a curtain drawing, take up the walkway to a balcony.
Then the constraints. The route in. Whether it has to be moved later, which changes how it is built. Whether it has to be dismantled at the end of a tenancy. Whether anything electrical or plumbed is involved. And what the budget actually is, because a brief without one is a conversation about a piece nobody will commission.
The reason to write it down is that it becomes the thing the finished piece is judged against. Without it, six weeks after the conversation, everybody remembers a slightly different object, and the disagreement surfaces at delivery when it is at its most expensive.
It also protects you from the commonest failure in commissioned work, which is a piece that is beautiful and wrong. A brief that says "the shelves must take art books that are four hundred millimetres tall" produces a bookcase that works. A brief that says "a nice bookcase" produces one that looks lovely with the art books on the floor beside it.
What a brief should not do is specify the solution. If you arrive with a full design, what you are buying is manufacturing rather than design, which is perfectly legitimate — but it means the responsibility for whether the thing works has stayed with you.
Furniture has a set of dimensions that come from bodies rather than from rooms, and they are the ones that go unexamined because they are invisible in a drawing.
Heights are the obvious ones. A dining table and a desk sit within a narrow comfortable band, and a piece twenty or thirty millimetres outside it is subtly wrong every time it is used — chairs no longer tuck, forearms sit at the wrong angle, tall people knock their knees. Seat height and seat depth interact with it: a beautiful bench at the wrong height turns a dining table into something people avoid.
Clearance under a table is the one most often missed. The apron, the rail and the leg positions determine whether a chair can pull in and whether a person's legs fit, and a design with a deep apron can eliminate the usable height entirely for anybody tall. Leg position matters just as much — a table with legs at the extreme corners seats more people than one with legs inset, and the difference is often two seats.
Depth and reach govern storage. A shelf deeper than a person can comfortably reach into becomes two rows, and the back row is never used. A worktop or desk deeper than reach means the far edge collects things permanently. Wall-hung storage above a surface has to clear both the surface and the head of the person standing at it.
Circulation is the room's half of the problem. There has to be room to walk past, to pull a chair out and stand up, to open a door or a drawer fully with somebody standing there. A piece that fits the wall perfectly and leaves a walkway nobody can pass through is a design failure rather than a measuring one.
Where a dimension is unusual, the honest thing is to test it rather than approve it on paper. A temporary surface at the proposed height, a taped outline on the floor, a chair borrowed to check clearance — all crude, all far better than discovering it after delivery. Where a household includes a wheelchair user or a child who needs a workstation that actually fits them, this stage stops being optional.
Material conversations attract more romance than any other part of this trade, and the useful version is unglamorous.
Broadly there are four options. Solid timber moves with moisture across its width, looks and ages beautifully, can be repaired and refinished repeatedly, and is the most demanding to build with because the movement has to be designed for. Veneered panel gives you the appearance of a timber over a stable core, which for large flat surfaces is genuinely better engineering than solid, not a compromise. Plywood is strong, stable, holds fixings well and has an edge that can be a feature. Engineered board — MDF and chipboard — is flat, cheap and predictable, takes paint and laminate well, and is weak at fixings and vulnerable at unsealed cut edges.
The right answer comes from the use. A dining surface faces heat, water, wine and cutlery. A desk faces abrasion and cables. A hall bench faces shoes and grit. A bedroom piece faces almost nothing. Choosing a material and a finish for the worst thing that will routinely happen to the piece is more useful than choosing for how the sample looks in a workshop.
The climate adds a real constraint. Interiors here swing between conditioned dryness and genuine humidity whenever cooling stops, and wide solid panels respond by moving — cupping, opening at a joint, or splitting if they have been fixed in a way that does not allow it. That is not an argument against solid timber; it is an argument for construction that lets it move, and for finishing every surface including the underside and the back so it takes up moisture evenly.
Finish matters more for daily life than material does. An oiled finish is repairable in place — a mark can be sanded and re-oiled locally — and needs occasional attention. A lacquered finish is harder and more resistant, and when it is damaged the repair is a refinish of the whole surface rather than a spot. Neither is better; they are different maintenance contracts, and it is worth choosing knowingly. Where a finish has aged or been damaged later, reworking it is furniture repair Dubai rather than a remake.
What we will not do is name species or make claims about hardness, sustainability or origin on a web page. What is worth specifying depends on the piece and on what is genuinely available, and confident claims printed on a website are the kind that turn out to be untrue.
Commissioned work has a fixed sequence, and knowing where you are in it tells you what can still be changed.
Brief and survey come first and cost the least to revise. Everything is open: size, layout, material, whether the piece should exist. This is the stage to be difficult, to ask for alternatives and to change your mind.
Design and dimensions come next. Drawings with real numbers, and the point at which the piece becomes specific. Changes here are still cheap — a line on a drawing. This is also where a mock-up earns its keep for anything with an unusual height or an unusual footprint.
Specification closes the material, finish, hardware and exclusions. After this, changes start costing money, because things get ordered.
Making is where change becomes expensive and sometimes impossible. A component cut to a dimension is not adjusted, it is remade. This is not a workshop being difficult; it is what machining to a tolerance means.
Finishing is nearly the end and is worth one specific caution: colour looks different on the actual material from how it looks on a sample card, and different again under your lighting rather than workshop lighting. Where colour is critical, a sample on the actual material, viewed in the actual room, is the only reliable check.
Delivery is the stage with the failure mode nobody plans for. A finished piece has to travel a route: a workshop door, a vehicle, a building entrance, a lift with a specific internal height and door width, corridor corners, an apartment door, and sometimes a stair turn. Any one of them can stop it. The check happens before making, and where the route will not take a finished piece, it is designed to arrive in sections with knock-down fittings and be assembled in the room.
And the risk that is different from buying: a commissioned piece cannot be returned because you have changed your mind. There is no exchange, no restocking, no showroom to take it back. That is the single strongest argument for spending time at the brief and design stages, and for being honest with yourself about whether you are certain.
This is the section we would want to read, so it is on the page even though it argues against the service.
The first case is anything that is well served by the market at a sensible price. Sofas, mattresses, office chairs, most dining chairs, standard bookcases, ordinary desks. These are made in volume, engineered properly, and sold at prices no one-off can approach. Having a dining chair made is a decision about craft, not about need, and it should be taken with that understood.
The second is anything where comfort is the main requirement and upholstery is doing the work. A sofa is a frame, a suspension system, foam specification and fabric, and the quality lives in parts that are not carpentry. Where a frame genuinely has to be a non-standard size, the sensible arrangement is a maker for the frame and an upholsterer for everything else — and it is worth knowing that going in.
The third is anything you are commissioning because you have not found the right thing yet. Two weekends of proper searching is cheaper than a commission and frequently ends it. The genuine cases are the ones where searching has already failed.
The fourth is short-term. If you may leave the property within a year or two, a piece made for this room is a piece that may not suit the next one. Fitted work is worse in this respect than loose furniture, but a table made for one specific dining room is not as portable as it sounds.
The fifth is the piece that is really fitted furniture in disguise. If it runs wall to wall, is fixed back, and has to be scribed to the room, it is not a loose piece and it is quoted, built and installed differently — that is wardrobe installation Dubai or a fitted run rather than a commission.
And the sixth is replacing something that could be repaired. A good piece with a failed joint, a lifted veneer, a water mark or a tired finish is usually worth restoring for a fraction of a commission, and the result is a piece with history rather than a new object. We would rather do that, and we would rather say so before anything is designed.
A quotation for something that does not exist yet is harder to compare than one for a job, and there are a handful of things that should be in it.
The dimensions, in writing, including the ones that are easy to leave out — height above floor, depth, and any clearance that was discussed as a requirement. If the brief said the shelves take four-hundred-millimetre books, that number should appear.
What each part is made from. Not one material for the whole piece — structure, visible surfaces, edges, backs and drawer boxes are often different, and the difference is where cost is saved invisibly.
The finish, by type and by behaviour: what it is, how it is maintained, and how it is repaired when something is spilled on it. This is a daily-life question, not an aesthetic one.
The hardware, by name where it moves. Hinges, runners, extension mechanisms and castors are the parts that determine whether a piece still works in five years.
The exclusions. Upholstery, glass, stone, electrical, wall fixing and making good. A quotation that mentions none of them is less complete than one that lists them, not cheaper.
And the practical questions: what happens at delivery if it will not go in, what the arrangement is if something is not as specified, and whether the piece can be dismantled later. None of those are awkward questions; a maker who has thought about the job will have answers.
We do not publish prices, lead times or warranty periods on this page. What we do commit to is that the brief, the dimensions, the materials, the finish and the exclusions are written down and agreed before anything is cut.
A commissioned piece is not a maintenance-free object, and a few habits keep it looking like what you paid for.
Keep it out of direct sun where you can. Ultraviolet fades finishes and colours timber unevenly, and a table half in a sunbeam develops a permanent line across it. In this city, windows without any solar control are the main cause of furniture that ages in patches.
Watch the humidity swing rather than the humidity. Solid timber tolerates a stable environment of almost any dryness; what stresses it is going from conditioned to humid and back, which is what happens when a property is closed up with the cooling off. Where a property stands empty for long periods, that is worth knowing when choosing construction.
Deal with water quickly. A ring left overnight on an oiled surface is minor and repairable in place. Water that has been sitting under a plant pot for a month is a different conversation, and on veneered surfaces it can lift the veneer rather than just mark the finish.
Expect small movement in solid timber and do not treat it as a fault. A gap that opens slightly in a dry season and closes in a humid one is the material behaving normally. A joint that opens and stays open is not, and that is worth looking at early rather than late.
And keep the hardware adjusted. Hinges and runners on a made piece are the same components as on any other, and they respond to being set rather than being left. Where something has stopped closing cleanly, an adjustment is a small job and ignoring it until the fixing pulls out is not.
Pricing
A one-off carries design, setting out and making a thing once, which is why it does not compare to a retail price for something superficially similar.
Before anything is committed.
Quoted on inspection
Designed and made.
Quoted on inspection
Alongside what exists.
Quoted on inspection
Often the better answer.
Quoted on inspection
No surprises on the invoice
No prices, lead times or warranty periods appear here. What should be written down before anything is cut is the brief, the dimensions, the material for each part, the finish, the named hardware and what is excluded — and a commissioned piece cannot be returned, so that document is the protection.
Coverage
Technicians are dispatched from whichever team is closest, which is why a call from Business Bay and one from Dubailand get different arrival windows.
Related
Property problems rarely stay inside one trade.
Usually the better answer when the piece you own is right.
Read moreWhen the piece is really fitted furniture attached to the room.
Read moreIslands, benches and the pieces a standard kitchen cannot supply.
Read moreFor what the market does sell, delivered flat and needing building.
Read moreOutdoor timber, where sun and movement change every decision.
Read moreThe upholstered half of a room, which is a different trade entirely.
Read moreTrack Record
The numbers behind the work.
These figures are being confirmed against our records before publication.
Questions
What customers ask before booking, answered without the sales pitch.
No, and a large share of enquiries are better served by buying. Sofas, mattresses, office chairs, most dining chairs and standard bookcases are made in volume and engineered properly at prices no one-off approaches. Commissioning is worth it where the size, the shape, the use or the route into the property genuinely rules out what is sold — not as a default upgrade.
A description of the problem rather than the product. What is not working now, what has to fit, what goes on or in it, who uses it and what you have already tried to buy. Photographs of the space, with a door or a person in shot for scale, are worth more than photographs of somebody else's furniture.
Because six weeks after a conversation, everybody remembers a slightly different object, and the disagreement surfaces at delivery when it is most expensive to resolve. A written brief is what the finished piece is judged against. It also prevents the commonest failure in commissioned work, which is a piece that is beautiful and wrong.
Freely at brief and design stage, which is exactly why those stages exist. Once the specification is agreed things get ordered, and once making starts a component cut to a dimension is remade rather than adjusted. That is not a workshop being unhelpful; it is what machining to a tolerance means.
The route is checked before anything is made — workshop door, vehicle, building entrance, lift height and door width, corridor corners, apartment door and any stair turn. Where the route will not take a finished piece, it is designed from the start to arrive in sections with knock-down fittings and be assembled in the room. Discovering this on delivery day is the avoidable version.
Neither, and for large flat surfaces veneered panel over a stable core is genuinely better engineering rather than a compromise, because it does not move the way a wide solid panel does. Solid timber is better where the piece will be repaired and refinished over decades, and where the construction has been designed to let it move. The use decides it, not the prestige.
Solid timber moves with moisture, and interiors here swing between conditioned dryness and real humidity whenever cooling stops. The defence is construction that allows movement rather than resisting it, and finishing every surface — including undersides and backs — so the piece takes up moisture evenly. A small seasonal gap that opens and closes is normal. A joint that opens and stays open is not.
It is a maintenance decision more than an aesthetic one. An oiled finish can be repaired in place — a mark sanded and re-oiled locally — and wants occasional attention. A lacquered finish is harder and more resistant, and when damaged the repair is a refinish of the whole surface. Choose the one whose maintenance you will actually do.
Sometimes closely, rarely exactly, and we would rather say so at the start. Aged timber has colour that came from years of light and use, and a new piece finished to match a sample will still read as newer. Where matching matters, sampling on the actual material and viewing it in your room and your lighting is the only reliable check.
Upholstery is a separate trade, and where a piece needs it the sensible arrangement is a maker for the frame and an upholsterer for the foam and fabric. The quality of anything you sit on lives mostly in the parts that are not carpentry, which is also why having a sofa made is rarely the right call unless the frame genuinely has to be a non-standard size.
We do not publish lead times, because they depend on what is being made and what has to be procured. What is fixed is the sequence: brief, survey, design, specification, making, finishing, delivery. The stages that people want to compress are the first three, and those are the ones that decide whether the piece is right.
No, and that is the honest difference between commissioning and buying. There is no exchange and no restocking on a piece made for you. It is the strongest argument for spending real time at brief and design stage, for testing unusual dimensions with a mock-up rather than approving a drawing, and for being certain before making starts.
Book Today
Tell us what it is doing and we will give you a realistic arrival window. Free inspection when the repair goes ahead.
Book a Visit
Give us the details and we will call you back to confirm a time. The more you can tell us, the better prepared the technician arrives.
Send a photograph of the failure and one of the whole piece. A joint that has opened, a shelf that is bowing or a top that has split is usually a repair, and it is worth knowing that before anybody designs a replacement.
Full Coverage
All 30 Dubai communities, grouped by property type because the work genuinely differs between a tower in DIFC and a villa in Arabian Ranches.