AMC Dubai
Almost everything we are called out for was avoidable. The air conditioner that stopped had been low on gas for months. The pump that burned out had been making a noise for weeks. Nobody was looking, because looking is nobody’s job until something breaks.
An annual maintenance contract makes it somebody’s job. Scheduled visits across every trade, call-outs included between them, and one cost you can put in a budget instead of a series of surprises.
- Visits booked in advance, not after a failure
- Call-outs between visits included
- Every trade on one contract
- One fixed cost for the year
What a contract actually covers
The point of an AMC is that the boring work happens on a date rather than after a failure. This is what goes in the diary.
Air conditioning, on a schedule
The largest part of any contract in Dubai, and the reason most people take one. Coils washed, pressures read, drains cleared, on a schedule instead of after a breakdown.
UsuallyScheduled, not reactive
What a service includesPlumbing checks
Isolation valves worked so they still turn when you need them, visible pipework and connections checked, water heater inspected, and the drains run before they block rather than after.
UsuallyChecked while it still works
Electrical inspection
Board checked, connections tightened, protective devices tested. Terminals loosen with heat cycling in this climate and a loose connection is what burns out a contactor eventually.
UsuallyTerminals loosen in the heat
Call-outs between visits
Included rather than negotiated. It is the part that changes how people behave: when a call-out costs nothing extra, small faults get reported early instead of being lived with until they are big ones.
UsuallyThe part that saves money
A written record
What was checked, what was found, what was done. It matters when you sell, when you hand a property back, and when a landlord and a tenant disagree about who let something fail.
UsuallyUseful at handover and sale
One number for everything
Instead of four contractors with four phone numbers and four invoices, one contact who already knows the property and does not need the history explained every time.
UsuallyOne contact, one invoice
How a contract is put together
Nothing is quoted from a package sheet. The property gets looked at first, because a two bedroom flat and a villa with a pool have almost nothing in common.
Contracts are priced on what is actually there: how many AC units and what type, how many bathrooms, whether there is a tank and a pump, and how the property is used.
- 1
Survey the property
We count the units, look at their age and condition, and note what else needs a schedule. This visit costs nothing and you get the findings either way.
- 2
Fix anything already broken
A contract covers upkeep, not a backlog. Anything already failed is quoted separately and honestly, so the contract starts from a working property.
- 3
Agree the schedule
How many visits, in which months, and what happens on each. The AC visits are spaced through the year, because a unit that runs continuously has no quiet period in which to catch up.
- 4
Work the year
Visits happen on the dates agreed without you chasing them, call-outs between are included, and you get a written record after each one.
Who a contract genuinely suits
It is not for everybody, and the list below is closer to the truth than the one most companies publish.
- Villas, where there is more to look after and nobody else to call
- Landlords with several properties and no time to chase trades
- Offices and shops that cannot afford a day of no cooling
- Buildings that need a planned schedule rather than reactions
- Anyone who has already had an expensive summer breakdown
- People who would rather budget a number than absorb a shock
When you should not take one
If you rent a small flat with one or two split units, an annual contract is usually not worth it. Two service visits a year booked as and when you need them costs less, and calling us the day something goes wrong is not an expensive way to live.
It is also worth checking your tenancy contract before you buy anything. In Dubai, AC servicing is the landlord’s responsibility under plenty of contracts and the tenant’s under plenty of others, and people pay for it twice more often than you would think.
We would rather tell you that at the survey than sell you a contract you did not need. The survey costs nothing either way, and you will at least know the condition of what you have.
Book single visits insteadWhat people book with this
AC Maintenance
Scheduled servicing that keeps cooling steady and the electricity bill down on a unit that runs all year.
Plumbing
Leaks, blocked drains, water heaters, pipework and bathroom fittings.
Electrical
Tripping boards, sockets, lighting, wiring faults and new circuits.
Handyman
The small jobs. Shelves, doors, curtain rails, TV mounts, locks and hinges.
We also cover plumbing, electrical, handyman, painting, carpentry, tiling and renovation. An annual maintenance contract puts the lot on one schedule, or see everything we do.
Where our technicians go
Across the whole city, from the Marina and Downtown out to Mirdif, Al Barsha and the newer communities. If your building is not listed it does not mean we do not come.
New Dubai
- Dubai Marina
- Jumeirah Lakes Towers
- Palm Jumeirah
- Jumeirah Beach Residence
- Emirates Hills
- The Greens and The Views
- Discovery Gardens
- Dubai Media City
Central Dubai
- Downtown Dubai
- Business Bay
- DIFC
- Al Barsha
- Jumeirah
- Umm Suqeim
- Al Quoz
- Trade Centre
Old Dubai
- Deira
- Bur Dubai
- Al Karama
- Al Nahda
- Mirdif
- Al Qusais
- Oud Metha
- Garhoud
Outer communities
- Arabian Ranches
- Jumeirah Village Circle
- Dubai Silicon Oasis
- Dubai Sports City
- Damac Hills
- Motor City
- Dubai Hills Estate
- International City
Questions we get asked on the phone
What does an AMC cost in Dubai?
It depends on the property, and any figure quoted before somebody has counted your units is a guess. What drives it is how many air conditioners there are and what type, how many bathrooms and water systems, and how the property is used. A survey is free and gives you a real number rather than a starting price that moves later.
How many visits are included in a year?
Typically two to four for a home and four or more for a commercial property. The number is set by how hard the equipment works rather than by a package: air conditioning in Dubai runs around the clock all year, so the visits are spaced through the year and none of them is optional.
Are repairs included or only servicing?
Labour on call-outs between scheduled visits is included. Parts are charged, because a compressor and a filter cannot honestly sit under the same fixed fee, and a contract that claims to cover every part either costs more than the parts or finds a reason not to pay. You are told the price of a part before it is fitted.
Can a contract cover more than one property?
Yes, and it is common with landlords and agents. Several properties on one contract, one schedule, one contact and one invoice, with each property carrying its own record of what has been done.
What if something breaks the week after I sign?
Call and we come, and the call-out is covered. What a contract does not do is retrospectively cover a fault that already existed, which is why anything already broken is found at the survey and quoted separately before the contract starts.
Can I cancel if it is not working out?
Terms are agreed in writing before you sign anything, including notice. We would rather you stayed because the property is well looked after than because of a clause, and a contract nobody can leave is a contract nobody renews.
Book a free contract survey
We look at the property, count what is there, and give you a real number. If a contract is not worth it for you, we will say so.