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TRAXICO Technical Services LLC

Water Heater Installation Dubai

A water heater is a simple machine fitted badly more often than it is fitted well. What decides whether it lasts eight years or three is almost never the brand. It is the size, where it hangs, and whether the valves around it were installed or skipped.

We supply and fit electric storage heaters, instant heaters and inline units across Dubai. That includes the parts around the heater that most quotes leave out, and taking the old one away with us.

If the heater you have is still worth saving, say so and we will look at repairing it first. A new unit is not an upgrade when the old one needed an element.

Five TRAXICO technicians in branded navy polo shirts standing in front of the company sign at the Dubai office

Getting the size right

Too small and somebody showers cold. Too large and you pay to keep water hot that nobody uses, every hour of every day. Size follows how many people draw hot water at once, not the size of the flat.

  • One bathroom, one or two people

    A small storage heater is usually enough. The tank has all day to recover between the morning and the evening, so capacity matters less than the element being sound.

    UsuallySmallest tank that covers one shower

  • Two bathrooms in use together

    This is where undersized heaters show up. Two showers running at once draws the tank down faster than it reheats, and no brand of heater fixes a tank that is simply too small.

    UsuallyA larger tank, or one per bathroom

  • A villa with several bathrooms

    Usually more than one heater, placed near the bathrooms they serve. One large tank at the far end of the house wastes water and time every time somebody opens a tap.

    UsuallySeveral units, placed close to use

  • A kitchen or a guest cloakroom

    An instant or inline heater often suits better. There is no tank being kept hot for a sink that gets used twice a day, and it takes a fraction of the space.

    UsuallyInstant, not storage

  • A flat with a central hot water supply

    You may not need a heater at all. Some buildings supply hot water and the unit in the ceiling is a heat exchanger. Fitting a heater alongside one is a cost with no benefit.

    UsuallyCheck before you buy anything

  • A short let or a staff flat

    Reliability over capacity. The thing that fails in heavy shared use is the element, so a model whose element is easy to source matters more than the tank being generous.

    UsuallyServiceable beats specification

If you are not sure which of these you have, send us a photo of the heater and the cupboard it sits in. That is normally enough to answer it without a visit.

What a proper installation includes

A heater on the wall and two pipes into it will produce hot water. It will also give you no way to isolate it, no way to drain it, and no protection when something goes wrong. These are the parts that make the difference.

An isolation valve on the cold feed
One valve, within reach, that stops the water going in. Without it the only way to work on the heater is to shut off the whole flat, and the only way to stop a leak is to find the building stopcock.
A drain point
Somewhere for the tank to empty to. It is needed every time the heater is serviced or replaced, and a heater fitted without one has to be drained through a hose into a bucket, slowly.
A pressure relief valve, piped away
The valve releases pressure before the tank can build too much. It needs a pipe taking that water somewhere safe. A valve discharging onto a ceiling void is how a small fault becomes a ceiling repair.
Flexible connectors, not rigid pipe
Short braided connectors between the pipework and the heater. They absorb movement and they make the next replacement a twenty minute job instead of a cutting and soldering one.
Brackets rated for a full tank
Water is heavy. A mounting that holds an empty heater comfortably can be carrying several times that weight once it is filled, and it has to be fixed into something structural rather than into plasterboard.
An electrical connection that belongs to the heater
Its own protected supply, properly earthed, with an isolator you can switch. A heater spurred off a lighting or socket circuit is a fault waiting for a reason, and that side of the work is electrical.

How an installation day runs

  1. 1

    Survey first

    We look at the space, the pipework, the supply and the access before quoting. A heater that cannot be lifted into the ceiling void is better known about now.

  2. 2

    Quote the whole job

    Unit, valves, connectors, brackets, electrical work and removal, itemised. If the pipework needs altering you see that as a line rather than as a surprise.

  3. 3

    Old one out, new one in

    Water and power isolated, the old heater drained and taken down, the new one mounted, connected and the valves fitted around it.

  4. 4

    Fill, bleed and prove it

    The tank filled, air bled from the system, the heater run up and the temperature checked at a tap. Nothing is signed off on a cold tank.

The old unit leaves with us. Once the new heater is in, an annual service is what keeps it at the life the manufacturer assumed rather than half of it.

Like for like, or change the setup

Most installations are a straight swap. Some are the moment to fix something that has been wrong since the building was handed over.

Straight swap

  • The old heater was the right size
  • The position is sensible and accessible
  • The pipework and valves are sound
  • The electrical supply is its own circuit
  • Nobody has complained about running out
  • You want the job done in one visit

The fastest and cheapest route, and the right one far more often than not. We fit the equivalent unit and renew the valves and connectors while we are there.

Worth changing

  • Hot water runs out with normal use
  • The heater is a long way from the bathrooms
  • It sits where a leak would reach a ceiling
  • There is no isolation valve or drain
  • A storage tank feeds only a kitchen sink
  • Access means removing a ceiling every time

Changing the size or the position costs more on the day and less over the years. We will tell you which of these actually matters for your flat rather than all of them.

Rented flats, and what the building expects

If you rent, the heater is usually the landlord or the owners association responsibility rather than yours. It is worth a message to them before you pay for a replacement, because a heater is a fixture and they may be obliged to deal with it.

Buildings have their own rules about contractors. Some want a copy of the trade licence and insurance before anybody opens a riser or a ceiling hatch, and some want their own facilities team present. None of that is a problem when we know in advance, and all of it is a wasted visit when we do not.

Tell us the building name when you book and we will deal with the paperwork side rather than leaving it with you.

Units we supply and fit

We fit what you buy, and we will source the unit if you would rather not. Either way the brand matters less than whether its element and thermostat can be bought here in three years.

  • Ariston
  • Rheem
  • Bosch
  • Racold
  • Super General
  • Crystal
  • Ferroli
  • General Electric

A heater replacement opens up a cupboard nobody has looked inside for years. While it is open, the pipework around it is worth a look by plumbing, the supply by electrical, and the water stain on the ceiling below by painting. We also do handyman work, carpentry, tiling, renovation, gypsum partitions, false ceilings and air conditioning, and the full list of services is in one place. An annual maintenance contract puts the heater on a schedule along with everything else.

Where we install

Flats and villas across Dubai. If your community is not in the list below it does not mean we do not come, so ask us.

New Dubai

  • Dubai Marina
  • Jumeirah Lakes Towers
  • Palm Jumeirah
  • Jumeirah Beach Residence
  • Emirates Hills
  • The Greens and The Views
  • Discovery Gardens
  • Dubai Media City

Central Dubai

  • Downtown Dubai
  • Business Bay
  • DIFC
  • Al Barsha
  • Jumeirah
  • Umm Suqeim
  • Al Quoz
  • Trade Centre

Old Dubai

  • Deira
  • Bur Dubai
  • Al Karama
  • Al Nahda
  • Mirdif
  • Al Qusais
  • Oud Metha
  • Garhoud

Outer communities

  • Arabian Ranches
  • Jumeirah Village Circle
  • Dubai Silicon Oasis
  • Dubai Sports City
  • Damac Hills
  • Motor City
  • Dubai Hills Estate
  • International City

Installation questions we get asked

Can I buy the water heater myself and have you fit it?

Yes, and plenty of people do. Send us the model before you buy it so we can check it fits the space and the supply you have. The one thing worth avoiding is a unit whose element and thermostat are not sold here, because that turns a short repair in three years into a new heater.

How long does a water heater installation take?

A straight swap in an accessible position is usually a single visit. It takes longer when the old tank has to be drained through a hose, when the heater sits above a ceiling that has to be opened, or when the pipework and valves have to be altered to take the new unit. The survey is what tells us which of those you have.

What size water heater do I need?

It follows how much hot water gets drawn at the same time, not the floor area. One bathroom used by one or two people needs far less tank than two bathrooms used at once. Tell us how many bathrooms are in use together and we will give you a size rather than sell you the largest unit that fits.

Do you take the old heater away?

Yes. The old unit is drained, taken down and removed as part of the job. It is not left in the cupboard or on the balcony, which is worth asking about whoever you use, because a drained tank is heavy and awkward to get rid of afterwards.

Can a water heater go above a bathroom ceiling?

It is where most Dubai flats put it and it works, as long as two things are true. The brackets are fixed into something that will hold a full tank, and the pressure relief valve is piped somewhere that is not the ceiling void. If either is missing, a slow fault ends up as a ceiling and a paint job rather than a plumbing one.

Does the electrical side need a separate contractor?

No, we do both. A heater needs its own protected and earthed supply with an isolator, and we fit that as part of the installation rather than leaving you to arrange it. If the board itself needs work to take the circuit, that is covered on our electrical page.

Get a water heater installed

Tell us how many bathrooms draw hot water at the same time and where the current heater sits. That is enough for a size and a quote without a visit in most flats.